At Shrividhya Classes, we are committed to ensuring the satisfaction of our students. Our refund policy is designed to provide a fair and transparent process for requesting refunds on our IIT JEE Maths content.
Eligibility for Refund
1. 90% Refund: Students are eligible for a 90% refund of the purchase price if the request for a refund is made within 1 week after the end of the trial period.
2. 50% Refund: A 50% refund can be requested within 30 days post the trial period’s conclusion.
3. 10% Refund: If you choose to request a refund after owning the content for 60 days, you are eligible for a 10% refund of the initial purchase price.
4. No Refund: No refunds will be provided for requests made after 60 days from the end of the trial period.
How to Request a Refund
- To request a refund, please contact our support team at [support email/contact form link] with your order details and the reason for the refund request.
- Our team will review your request and get back to you within [specify number of days] business days.
Conditions
– Refunds are only applicable to the original purchaser of the content.
– The refund will be processed to the original method of payment.
– Refunds may take up to [60] business days to reflect in your account, depending on your bank or payment service provider.
– Shrividhya Classes reserves the right to refuse a refund request if the content has been extensively used or if any fraudulent activity is suspected.
Contact Information
vidit@shrividhya.in or +91-8130711689
For any questions regarding our refund policy, please contact us at [provide contact information].
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This is a basic template and should be customized to fit the specific needs and legal requirements of your platform. It is also recommended to have this policy reviewed by a legal professional to ensure it complies with local and international laws, especially since online transactions can involve different jurisdictions.